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You’ll notice that
none of the quotes below have author’s names
attached to them. That’s because these
testimonials came from the consumer-based,
“word of mouth” websites –
Angie’s List and
Service Magic. On
these sites, our clients filed anonymous
reports of their own free will and shared
with the world what they thought of working
with us at Hearthstone – good, bad, or
indifferent. We had no control over what our
clients published, which we think makes
these statements even more powerful. You be
the judge…
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“Our home has
an open floor plan that defeated our
attempts to come up with a design. Kirstin
came over and talked with us about our
tastes and how we used the space. She took
photos and measurements and in a few days
was back with suggestions that led to a
wonderful makeover for our living spaces.
Kirstin was a great in lining up vendors to
deliver her vision for our home. At one
point she called all over Portland to locate
the granite for our counters when the
original supplier ran short. This extra
effort kept our project on track and is
indicative of Kirstin's professionalism and
commitment.”
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“Working with
Kirstin was a pleasure and she had lots of good
ideas and suggestions and was responsive to all
of my questions. I would never have the
beautiful drapes without her assistance with
fabrics and colors. I am not creative and
have a difficult time "seeing" how things will
look without actually having them in front of
me, so I was looking for someone to help me with
that "seeing. Kirstin definitely did that…”
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“Kirstin
really put my nerves at ease. She was not
critical or judgmental. She came to find out
what I needed and to see if she could help.
I wanted an overall plan for my family room,
to know what would work for furniture and
how to go about starting the project. On her
first visit, she mainly listened and took
notes, as well as pictures. I explained what
my fears were, what I was discouraged about,
what I wanted, what I liked and what I
wanted the room to feel like. She asked
questions and listened more. When she came
back, she had nailed my objectives and
put them into an order I could focus on.
She had 3-D images of the plan she put
together along with the range of sizes for
the furniture. What really surprised me
was that one chair and one sofa that she
included were both ones that I had
previously selected as my favorites at a
local furniture store. This told me that
she listened carefully and was tuned in to
what I really wanted. Now I have a complete
plan to work from and I'm not confused about
exactly what to focus on, and I'm not in
danger of spending money on things that
won't work in the room. I was not looking
for the cheapest consultant, but for someone
who could really discover my tastes and not
insert his or her own tastes. Kirstin
definitely fulfilled that. I definitely got
my money's worth and would do it again in a
heartbeat. The quality of her work was my
highest priority. In the end, I got exactly
what I wanted, more than I had hoped for,
and saved myself tons of time and money.”
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“Kirstin did a
wonderful job! Without her outstanding
expertise, excellent sense of color and
style, and strong professionalism, I
wouldn’t have attempted such a large
remodel project. I have a modest 4
bedroom, 2.5-bath house that was built
in 1991. Kirstin selected all the
materials and recommended contractors to
remodel the kitchen and family room.
This included a new porcelain tile
floor, new appliances, refinished
cabinets, and quartz countertops with an
undermount sink. The remodel also
included new laminate floors in the
entry hall, the downstairs bedroom that
I use as an office, the living room,
dining room, half-bath, and laundry
room. The entire first floor was painted
(walls and ceilings) and new window
treatments were installed.
Kirstin did
a marvelous job throughout the entire
project. She tightly scheduled the
contractors so that the work, which
started on January 2nd was completed in
March. Amazingly, they all came on the
date scheduled and even at the scheduled
time. As a result, I was able to have
furniture moved from room to room, and
junk hauled off as the work progressed
so I didn’t have to move out of the
house. All the work was of high quality
and only a few minor items needed to be
corrected which the contractors did
promptly. Kirstin is very conscious
of cost and recommended several savings
such as refinishing the cabinets instead
of replacing them. She also was very
sensitive to my tastes and life style (I
have a spoiled dog). Kirstin s
knowledge and skill with color is
extraordinary. My house has always had
lots of light, and I was concerned about
a darkened interior. I was delighted to
see that her color choices modernized
and softened the walls and floors
without loss of illumination. I also
really appreciated Kirstin’s patience
and her quick response to my questions
and concerns.” |
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“Kirstin, is so easy to
work with. She really listens to what ideas you
have, and then translates that into what you
actually mean. She was right-on with colors,
ideas, suggestions, arrangements. We were very
fortunate in finding her service. Kirstin is an
absolute must to all home projects. In the end, she
saved us bundles with her ideas. And what's
really incredible- both myself and my husband really
liked her ideas, where in the past we couldn't agree
on anything.”
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“Kirstin helped
locate tile and carpeting to meet our desired
style and expectations. She was more than
willing to meet me at any location to look at
styles or would pick them up and bring them to
our house. She does not pressure you into
making a quick decision, but rather lets you
take the time to make sure you are happy with
your decision. The contractors she located
were experts and worked very hard to complete
the job on time and correctly. We are very
pleased with the outcome of the replaced tile
and carpeting.
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